Posts filed under ‘Business’
I recently went on a shopping spree in Soho. No, not for clothes, but for green cleaning products.
Green Depot began as a supplier of green building materials- think insulation, paint, tiles. Their success in the building world coincided with a rise in public awareness and interest, and they recently took the plunge into the consumer world. Green Depot’s store on the Bowery showcases all things to do with “living,” from building materials to gardening supplies and lighting options. They have a “filter” system that evaluates the environmental impact of their products, so as to “squarely address greenwashing.” With the curator of all things natural and organic (Whole Foods) just down the street, it certainly feels like Green Depot is angling for the position in the world of green.
For me, the jewel in the Green Depot crown is their cleaning agent refill bar.
Anyone can bring a bottle in and have it refilled with glass/tub & tile/all purpose cleaner or dish soap. Eager to give it a try, I crossed town with 3 empty bottles (method, Listerine & Envirostep) in hand. The stuff is literally on tap, and several pumps later, the friendly barista (soaptender?) had filled the bottles and taped on new labels. The cost? 12 cents an ounce, which works out to be less than a new bottle.
In addition to the modest cost savings, that’s three less plastic bottles for me to chuck in a landfill. (I’ve been haunted about my plastic footprint since watching “Garbage Island.” It’s a problem.)
Is it reasonable to think that everyone is going to schlep around with empty bottles in their purse? Maybe not. But response has been very positive, and one hopes that it might provoke major players such as P&G and Unilever to acknowledge that consumers are beginning to care enough to go a little extra distance– and that there is opportunity to meet us halfway. I personally would be delighted if my supermarket had a refill station for everything from shampoo to cooking oil. –Kat
Paris. London. Hong Kong. Milwaukee? Recently Craig, Kat, and I had the pleasure of staying at the Iron Horse Hotel, which we agreed was one of the best hotels we’ve spent a night in. Opened in October last year, the Iron Horse was founded by real estate developer Tim Dixon and is the first upscale hotel geared for business travelers and motorcycle enthusiasts alike, which makes sense given that Milwaukee hosts many conventions and is home to Harley-Davidson. Its name comes from the term Native Americans used for the train as it crossed the prairies, and today the Iron Horse is located alongside a historic yet active railroad.
I recently got the chance to peek at the Milk and Honey Service Manual, authored by patron-saint-of-cocktails Sasha Petraske and his staff. A pioneer in the fancy cocktail scene, M&H is especially known for 1. Quality: Extreme attention to detail in every aspect of drink making, especially in regards to ingredients (Bartender Magazine ranks it the #2 bar in the world, below its London location) and 2. Mystery: Hidden behind a door on an otherwise unremarkable stretch of Eldridge St; strict call in advance reservations only policy; and an (until recently) unpublished phone number.
To my surprise and delight, in spite of their venerated position, M&H’s manual describes a Remains of the Day-level dedication to pursuing virtue through humility and service. (more…)
This weekend I walked past the John Fluevog store in Soho, and was struck by their “Buy Better, Buy Less” promotion. In a time when shopping has ground to a halt and 70% sales are the new 30% sales, retailers are looking for new ways to connect with skittish consumers, an especially tricky thing for the luxury industry. One beacon of hope in high-end retail is the concept of buying higher quality, more durable goods, but fewer of them. While not an original thought (just ask your depression-era grandparents about the wastefulness of the past decades), durability has hardly been the backbone of the retail sector, or of pop culture as we know it. In fact, planned obsolescence is key to most business’ long-term strategies.
The “Buy Better, Buy More” wave of green products and free-trade-everything, has been followed by the harsh realities of the economic collapse. So while counter-intuitive from a traditional business perspective, I wonder if culturally, the time has come for companies to redefine their relationship with consumers on fundamental level: asking people to consume less. One viable way to do this would be to offering a more durable product, but augmenting revenue with service/maintenance add-ons. Fluevog for example, could offer re-soling services by cobblers who are experts at working with their designs, thus adding another year to your shoes. Skeptics will balk at this idea, pointing to the direct decrease in replacement shoe sales. But it’s a new era, and perhaps customer loyalty, the knowledge that resources are being maximized, and fresh revenue streams will become necessary differentiators. In most cases, keeping your customers may better than losing them all. –Kat
This coming Tuesday, millions of Americans will come together to watch our nation swear in its first ever African-American President. Evidently, the spirit of unity is spreading beyond the crowds. Several interesting media partnerships have emerged to make the inauguration available to those eager to watch, but unable to attend.
The most newsworthy of the lot is MSNBC’s deal with Starbucks to simulcast the event in 650 coffeeshops in three cities. But the list goes on, with particular attention paid to making the ceremony available online. Fox News is expanding their existing partnership with Internet TV provider Hulu to provide free live coverage from noon to 2PM. Hulu’s competitor Joost, on the other hand, will stream CBS’s broadcast of the event. Other networks have opted to team up with popular social networking sites. User-produced CurrentTV will air viewers’ reactions in realtime via micro-blogging site Twitter. Elsewhere, powerhouses have united; CNN.com has integrated its site such that Facebook users can watch the Senator turn President along with their friends. Well, sort of.
While most people rushed home on election night to watch “regular” TV, the workday timing of this heavily anticipated inauguration seems to have led the big networks to rush online. I’m hopeful that the creative partnerships spurred by this historic day will encourage television networks to further embrace this type of cross-platform, deformated content. But on Tuesday, that’s not all I’ll be hopeful about!
2008 was an unforgettable year for us at People Are Amazing. Aside from Kat getting married, and me getting typhus, we launched this very blog and (despite our best efforts), it is still up and running! Since then, we’ve been privileged to interview a number of amazing people from Kalliopi Kohas, owner of Greek pine sap purveyor Mastiha to Tony Dusko, 5th grade teacher by day, whimsical web animator by night. A personal highpoint was hearing the wise words of 90 year-old Dave Crawford on growing up during the Great Depression and how best to navigate a crumbling economy.
But the recession didn’t keep us from visiting some intriguing places. John took a trip to Brooklyn’s own Fine and Raw for a taste of artisanal, dairy/sugar/preservative-free chocolate. He brought back some perishable, refrigerated samples and we made sure they never reached room temperature! Kat found herself in the Mid-West wandering the aisles of Cincinatti’s own supermarket/amusement park Jungle Jim’s. Food, it seems, is a minor obsession at P.A.A.. Kat’s post about local panini-makers S’Wich found its way onto foodie blog Eater in May. I wrote about an awful new bottled tap water I came across at a bodega; in turn, that company curiously linked to our post, “Tap’NY Must Think You’re Stupid,” in their press section.
Surprisingly, our most popular post ended up being about a miscolored canine. In early May, I was experimenting with ways to boost traffic and I noticed that the search term “green puppy” was “volcanic” in popularity on Google Trends. Apparently, a Labrador with a pea-colored coat had been born in New Orleans and really people wanted to see the pictures. I posted the two images available at the time, unaware that moments later the popular site Buzzfeed would link to our post. Within a matter of minutes, we had thousands of viewers visiting our humble little blog. Thus, the “Green Puppy Effect” was born.
Obviously, you never quite know where a year will take you. This time last year, People Are Amazing didn’t even exist. But between blogging about diabetic rappers and Colorado grease thieves, we were thrilled to ride the ups and downs of 2008. Luckily for us, amazing things are always on the horizon and 2009 is sure to provide hearty fodder for the blog. Happy New Year and thanks for reading!
“Full of people, but no one was buying. Everyone was just walking past the windows, looking at the sales.”
Two people came into the office this morning with similar tales from the front lines of suburban retail. Rubbernecking is in this (pre)Christmas season. Plastic swiping is out. The masses are still coming to the altars of capitalism – they’re just not partaking in the sacrament.
So why do they come? Why load up the kids and go for an indoor stroll past bulging shop windows full of screaming red signs with cryptic numbers and symbols and codewords such as “60% Off” and “Everything must go” and “No item undiscounted?”
Because, it would seem, when indulging our fantasies becomes too expensive, we flexibly become a nation of voyeurs. Sales voyeurs. Patrons of the soft pornography of discounts and mark-downs.
A top story on CNN Headline News this morning noted that GM was offering $15,000 off on brand new Yukon SUVs and Cadillac Escalades. “$15,000!” exclaimed two other people who brought up this fact unaided in subsequent conversations. “It’s almost obscene,” said one. Indeed.
It’s the oldest rule in marketing: “Sex Sells.” What could be sexier than watching products and retailers stripped down to their margins?